We prioritize delivering a seamless experience for all our customers. However, we acknowledge that shipping carriers have their own protocols and procedures beyond our direct control. Your feedback is valuable to us, and we are committed to continuously improving our services.
Cancellation Policy for Shipped Orders
If you are considering cancelling your order after it has been shipped, please review our policies:
- Cancellation Feasibility: We strive to accommodate cancellation requests; however, please note that we are unable to refund the initial shipping costs.
- Return Charges: Additionally, there may be charges associated with returning the shipment to us.
Finding the Best Solution
We are dedicated to finding the best solution for you. Please inform us of your decision regarding the order cancellation, and we will proceed accordingly to ensure your satisfaction.